Crisis communication within Region Stockholm
In the event of disruptions or serious incidents, Region Stockholm has a special responsibility for communicating with county residents. In such situations, it is important that correct, clear and factual information is provided promptly.
We are responsible for coordinating communication with various public services, such as the police and emergency services. In situations affecting many people, the mass media comprise an important channel, especially Radio Sweden.
In the event of major accidents and serious incidents, we can also use the important public announcement (VMA) system to warn and inform the public. In major crises, our website is also an important channel.
Information on public transport
The SL website provides a travel planner, information on disruptions, timetables, tickets and other information for passengers.
You can also contact SL's customer service, which is staffed around the clock, by calling 08-600 10 00. SL's customer service is staffed around the clock. They can answer questions about public transport services as well as provide information on current disruptions and suggest alternative travel routes.
Information on healthcare
The 1177 Vårdguiden service provides information and advice on medical matters and which healthcare provider to contact when need be.
You can contact the advice line around the clock by calling 1177.
General public information on crises
The website krisinformation.se gathers crisis information issued by Swedish authorities and aimed at the general public. The information is not limited to ongoing or possible crises. It also includes facts about responsibilities during a crisis, information about what needs to be done and information about previous crises and the lessons learned.
- Senast granskad: 19 februari 2025